One of the most important goals of our company is to provide you with exceptional product support. This starts the day you sign on with us.
You’ll receive personalized training tailored to your agency. A dedicated HomeTrak representative will work with you to ensure the home care management software is configured to meet your needs.
Find answers fast
With training videos, detailed documentation, and an extensive online help system, you will be guided through the entire implementation process and your daily needs.
Once you’re set up, you’ll have free access to live training classes through our very own HomeTrak Academy. Get the most out of HomeTrak and stay up to date with new features.
Whether you’re just getting started, need a refresher, or want to be a power user, a wide range of weekly and monthly training sessions is available so you can get the most out of the software.
How can we help?
Our expert technicians are available from 6:00 AM to 5:00 PM Pacific time / 9:00 AM to 8:00 PM Eastern time, Monday through Friday.
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(After hours support for payroll emergencies is also available by leaving a message.)