Caregiver Experience

How to Improve Communication with Home Care Clients

Becoming a good communicator is an important part of cultivating powerful bonds with your home care clients – here’s how to improve your communication skills quickly! Celebrated author Rudyard Kipling once said, “Words are, of course, the most powerful drug used by mankind.” What an appropriate quote for someone in the home care field. The […]

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HomeTrak Even… (Has Amazing Texting Features)

HomeTrak Texting

With mobile phones handling just about any daily task nowadays, we make sure that communicating with caregivers and scheduling shifts are no exceptions. Let’s take a look at how the texting features built in to HomeTrak can save you time and money while vastly improving communication between caregivers and office staff. Text Directly To A […]

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Home Care Vs. Care Homes: What’s the Difference

It is quite common to confuse senior home care with a nursing home, but they actually represent quite different methods of caring for seniors. According to, the average costs for long-term care in the United States (in 2010) were $6,235 per month for a semi-private room in a nursing home, working out to about […]

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A Match Made In HomeTrak

client-caregiver matching

Matching clients and caregivers requires getting to know them personally so you can make sure they will be compatible with each other. For the client to be comfortable and satisfied with the care they are receiving, the relationship must be a good fit on a personal level. You’ll also want to make sure that the […]

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How to Choose a Caregiver Supervisor

Choose Caregiver Supervisor

Home care is a challenging, yet rewarding, career. The person who chooses this job path must uphold a high standard of care at all times with each person they help. It’s the job of a caregiver supervisor to ensure quality control for the agency, as well as monitoring individual caregivers who may need extra guidance […]

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How Caregivers Can Help Seniors Beat the Summer Heat

Help Seniors Beat Summer Heat

Summer has officially arrived, and with it comes rising temperatures and a higher level of humidity. Soak up the sunshine during these longer days and enjoy some fun summertime activities this season, but ensure the seniors you’re caring for are well protected from the heat. Follow these 10 simple tips for home care caregivers to […]

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How to Recruit Better Caregivers

better caregivers for home care

Quality caregivers are the lifeblood of any home care agency. One way to have a better agency is to hire better caregivers — but what exactly makes a caregiver “better” than others? Home care agency owners who want the best for their agency should look for caregivers who are: Punctual — It is critical that any caregiver […]

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How a HomeTrak Alert Saved a Caregiver

Watch the report by their local news station!

Did you know if you use HomeTrak’s telephony or GPS Check-In features, you can receive a text message if your caregiver does not clock in? Kimberly McCutcheon, owner of Home Helpers of Jacksonville in Alabama, has her HomeTrak system set up to text her if a caregiver hasn’t clocked in within 15 minutes of a […]

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How to Help Office Staff & Caregivers Work Together

Office Staff Working Together

Because they may rarely see each other, caregivers and schedulers often find it difficult to communicate. In fact, they may develop frustration toward each other simply because they have not walked a mile in each other’s shoes. Though it would be impractical to request that your caregivers and office staff switch jobs for a day, you […]

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Better Caregiver Performance Evaluations

Caregiver Evaluation

It is common for home care agency owners to approach caregiver performance reviews with caution and concern. At first glance, the mere task of providing a written and insightful review for every caregiver on your staff can seem daunting. In addition, you know the power of your words. You want to encourage your staff while […]

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